ChargeChefENTR

Terms of Use

Effective: 26 October 2026. Applies to the ChargeChef mobile app (iOS and Android, downloaded from the Apple App Store or Google Play) and the ChargeChef Pro subscription.

Who we are

ChargeChef is operated by ALP EMRE YASAR (individual developer, Türkiye), the seller shown on the App Store and Google Play. Contact: [email protected]. By downloading or using the app you agree to these terms. If you do not agree, do not use the app.

What the service is

• ChargeChef plans electric-vehicle trips: route, charging stops, charging time and optional coffee, food or hotel stops.
• Plans are guidance, not instructions. Range, arrival charge, charging time and travel time are estimates. They depend on weather, traffic, speed, load, battery condition and the charger itself. Always keep a safety margin and check your vehicle's own range display.
• You are responsible for your driving. Follow traffic rules and road signs; they take priority over any plan. Do not handle the app while driving; set up the route before you leave or let a passenger use it.
• Station and venue data come from third parties (for example Open Charge Map, national charging registries, OpenStreetMap, Google Places). We do not guarantee that a station exists, works, is free, has the stated power, price or opening hours, or that a venue is open. Live connector availability, where shown, is provided by others and can be wrong or late.

Your use of the app

You may use the app for your own, non-commercial trip planning. Do not copy, resell, reverse-engineer or scrape the app or its data, interfere with its servers, or use it in breach of the law. You must be at least 16 years old.

ChargeChef Pro (Chef Mode) subscription

• Plans: monthly or yearly. The price, currency and taxes are shown in the store before you buy and may differ by country.
• Payment and automatic renewal: payment is charged to your Apple ID or Google account when you confirm the purchase. The subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period.
• How to cancel or manage: App Store: iPhone Settings › your name › Subscriptions. Google Play: Play Store app › profile icon › Payments & subscriptions › Subscriptions. Deleting the app does not cancel the subscription. After you cancel, Pro stays active until the end of the period you paid for.
• Refunds: purchases are processed by Apple or Google, so refunds follow their rules. App Store: reportaproblem.apple.com. Google Play: request a refund through Google Play (order history). If you have a problem, write to us as well; we will help where the store allows it.
• Right of withdrawal (EEA and UK consumers): you may withdraw from the subscription within 14 days of purchase without giving a reason, by cancelling and requesting a refund through the store or by writing to us. Because the service starts immediately at your request, an amount proportionate to the service already provided until you withdraw may be deducted.
• Price changes: if the price of an active subscription changes, the store informs you in advance and, where its rules require, asks for your consent.
• Restore: use "Restore" on the Pro page to reactivate a subscription on a new device with the same store account.
• Features labelled Pro may change over time; we will not remove the core of what you paid for during a paid period.

Store terms

If you downloaded the app from the App Store, Apple's Licensed Application End User License Agreement also applies; if there is a conflict regarding the licence of the iOS app, Apple's agreement prevails. Purchases through Google Play are also subject to the Google Play Terms of Service. Apple and Google are not responsible for the app or its support.

Intellectual property

The app, its design, code, texts, icons and the ChargeChef name and logo (trademark application TR 2026/404123) belong to the operator. You receive a personal, non-exclusive, non-transferable licence to use the app. Map and place data remain the property of their providers (for example © OpenStreetMap contributors, © Mapbox) and are used under their licences.

Limitation of liability

The app is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential loss, for a depleted battery, a missed, broken or occupied charger, towing, waiting time, extra charging cost, or for decisions taken on the basis of a plan or third-party data. Our total liability for any claim is limited to the amount you paid for the subscription in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as liability for intent, gross negligence, or death or personal injury caused by negligence, or your mandatory rights as a consumer.

Privacy

How we handle data is described in our Privacy Policy.

Changes and termination

We may update these terms, for example when features or the law change. We will post the new version on this page and change the date above; for material changes we will also tell you in the app or in the release notes. If you keep using the app after a change, the new terms apply. You can stop using the app at any time by deleting it and cancelling any subscription. We may suspend access in case of misuse.

Governing law

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim there.

Contact

Questions, cancellation or refund help: [email protected]. We reply within 30 days, usually much sooner.